CONTACT
Clothes and other fashion products designed and made by Saylor Andersen.
For more information, custom orders, and collaborations please reach out.
Instagram: @sayl__or
Email: saylor@sayl-or.com contact@sayl-or.com
POLICY INFORMATION
TERMS & CONDITIONS Welcome to SAYLOR. These Terms & Conditions govern your use of sayl-or.com and your purchase of products from SAYLOR. By using our website or placing an order, you agree to these Terms & Conditions. About SAYLOR SAYLOR is an independent fashion brand offering apparel, accessories, and related products. Products We make every effort to display product descriptions, images, colors, dimensions, and other information as accurately as possible. Because products may be photographed under different lighting conditions and viewed on different screens, actual colors may vary slightly from what appears on your device. Each SAYLOR piece carries the character of its materials and the hand of its maker. Our use of vintage textiles, reclaimed materials, and handmade processes means that subtle variations in color, texture, finish, and construction may occur from one piece to another. These differences are intentional and inherent to the materials and craftsmanship, making each piece distinct. Product Availability Products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time. Pricing All prices are listed in U.S. dollars unless otherwise stated. Applicable sales tax will be calculated at checkout based on the shipping destination and applicable tax requirements. We reserve the right to correct pricing errors or other inaccuracies. If an incorrect price has been displayed, we will contact you before processing the order when appropriate. Orders When you place an order, you are submitting a request to purchase the selected products. After placing an order, you will receive an order confirmation email. We reserve the right to cancel or refuse an order when necessary, including in cases of suspected fraud, inventory errors, pricing errors, or other circumstances that prevent us from fulfilling the order. If we cancel an order after payment has been processed, we will issue a refund for the amount paid. Payment Payment must be received before an order is processed. Payments are processed through our third-party payment providers. Shipping Orders are shipped according to the shipping terms described in our Shipping & Delivery Policy. Please review that policy before placing an order. Returns & Refunds Returns and refunds are governed by our Return & Refund Policy. By placing an order, you acknowledge that you have reviewed the applicable return terms. Intellectual Property All content on this website, including but not limited to: photographs, videos, product imagery, graphics. logos, trademarks, written content, designs, artwork, website design is owned by or licensed to SAYLOR and may not be copied, reproduced, distributed, modified, or used commercially without written permission. Website Use You agree not to use the website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the website or its functionality. Third-Party Services Our website may contain links to or rely on third-party services, including payment processors, shipping providers, analytics services, and social media platforms. We are not responsible for the policies, practices, or availability of third-party services. Disclaimer To the extent permitted by applicable law, SAYLOR provides the website and its content on an "as available" basis. Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited. Limitation of Liability To the maximum extent permitted by applicable law, SAYLOR will not be liable for indirect, incidental, consequential, or special damages arising from your use of the website or purchase of products, except where such limitation is prohibited by law. Governing Law These Terms & Conditions and any dispute arising out of or relating to your use of the Saylor website or purchase of Saylor products shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law principles. Changes to These Terms We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised "Last updated" date. Contact Questions about these Terms may be directed to: SAYLOR contact@sayl-or.com Last updated: September 19, 2026
PRIVACY POLICY We respect your privacy and are committed to protecting the personal information you provide when visiting or purchasing from sayl-or.com. Information We Collect When you visit our website, contact us, subscribe to our communications, or place an order, we may collect information including: Name Email address Billing and shipping address Phone number Order and purchase information Communication history Account information, if you create an account Information you voluntarily provide through forms or other interactions with our website Payment information is processed through our third-party payment providers. We do not need to store your complete payment card information ourselves. How We Use Your Information We may use your information to: Process and fulfill orders Process payments Ship purchases Send order confirmations and shipping updates Respond to customer service inquiries Manage customer accounts Send marketing communications when you have subscribed to them Improve our website, products, and customer experience Detect and prevent fraud or unauthorized transactions Comply with legal and regulatory obligations Service Providers We use third-party services to operate our website and business, which may process personal information on our behalf. These may include: Wix Payment processors Shipping and fulfillment providers Email and marketing services Analytics and website performance services These providers receive information only as necessary to provide their services. Cookies & Analytics Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve our services. Third-party services used on our website may also use cookies or similar technologies. Your Privacy Choices Depending on applicable law, you may have rights regarding the personal information we maintain about you, including rights to request access, correction, deletion, or information about how your data is used. To make a privacy-related request, contact us at: contact@sayl-or.com Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Contact Questions regarding this Privacy Policy may be directed to: SAYLOR contact@sayl-or.com Last updated: September 19, 2026
RETURNS & REFUNDS At SAYLOR, we want you to be happy with your purchase. If you are not completely satisfied with your order, please review the following return policy. Returns We accept returns of eligible unworn and unused items within 14 days of delivery. To be eligible for a return: The item must be unworn and unused. The item must be in its original condition. All original tags must remain attached. The item must be returned with any accessories included with the purchase. The item must not show signs of wear, washing, alteration, damage, or other use. Items that do not meet these conditions may not be accepted for return. Non-Returnable Items The following items are not eligible for return: Items that have been worn, washed, altered, damaged, or otherwise used. Items returned without original tags. Custom or personalized pieces, unless the item arrives damaged or defective. How to Request a Return To request a return, please email contact@sayl-or.com within 14 days of delivery with: Your order number The item(s) you would like to return The reason for the return If your return is approved, we will provide instructions for returning the item. Customers are responsible for return shipping costs unless the item is defective, damaged, incorrect, or otherwise determined to be our error. We recommend using a tracked shipping service, as Saylor is not responsible for returns lost in transit. Refunds Once your return is received and inspected, we will notify you whether the return has been approved. Approved refunds will be issued to the original payment method. Original shipping charges are non-refundable, except where the return is due to an error on our part or a defective/damaged item. Please allow your payment provider additional processing time after we issue the refund. Damaged or Incorrect Orders If your order arrives damaged, defective, or you receive the wrong item, please contact us at contact@sayl-or.com within 7 days of delivery and include photographs of the item and packaging. We will work with you to resolve the issue and, when appropriate, provide a replacement, repair, or full refund. Exchanges We accept exchanges for a different size or color, subject to availability. Please contact us at contact@sayl-or.com within 7 days of delivery and include photographs of the item and packaging, original order information and what you are looking to exchange for. Last updated: September 19, 2026
SHIPPING & DELIVERY SAYLOR currently ships orders within the United States and internationally. Processing Time Orders are typically processed within 2-3 business days after the order is placed. Orders are not processed or shipped on weekends or holidays. If an item has a different processing timeline, the estimated timeline will be stated on the product page. Domestic Shipping We offer: Standard Shipping — Free Estimated delivery: 4–6 business days Priority Mail Express — Calculated at checkout Estimated delivery time is provided at checkout based on the shipping destination and service selected. Shipping estimates are provided by the carrier and are not guaranteed unless specifically stated. International Shipping International shipping is available to eligible destinations and is calculated at checkout based on the destination and shipping service selected. International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their destination country. SAYLOR does not control these charges and they are not included in the product price or shipping charge unless explicitly stated. Tracking Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available. Delays & Lost Packages Once an order has been handed to the shipping carrier, delivery times are outside of SAYLOR's control. If your package appears to be delayed or lost, please contact us at contact@sayl-or.com and we will assist you in contacting the carrier. Incorrect Shipping Address Please make sure your shipping information is correct before completing your purchase. If an order has not yet shipped and you notice an error in your address, contact us as soon as possible at contact@sayl-or.com. Once an order has shipped, we may not be able to change the delivery address. Delivery Estimates We make every reasonable effort to ship orders within the timeframe stated on our website. If an unexpected delay prevents us from shipping within the promised timeframe, we will contact you with an updated estimated shipping date. Last updated: September 19, 2026